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SERVICE FAQ

Can you ship to my country? How long will the shipment take?

Sure, if you dont have shipping agent, we can also help to ship the goods. You can choose to ship by Sea, by air, by Express such as DHL/ Fedex / UPS etc according to your order quantity. The cost mostly depends on the final choice for the watches models, packing and shipping method, for sure we will recommending the most economic one for you. For the time, Express is the fastest way, about 3-7 days. We will confirm the finnal shipping cost after packing. You can pay it with balance. 

What about the warranty?

All the goods would be 100% inspected through our QC department before shipment. But any problems that you find after receiving the goods, please contact us immediately for solutions. We provide 8-12 months warranty from the date of delivery. We can repair the defect part for free and stand half of the freight.

Can you make our own logo or design?

Sure, your own logo is welcome, and we can make it free for you. Your logo can be customized on dial, caseback, band, buckle and packing boxes. Also your own design is welcome, It's no problem to produce according to your provided samples or designs. And we will keep them NON DISCLOSURE.

What's your packing options?

We offer two packing options for our customers.1. Free packing, our normal packing is 1pc/poly bag+ Opp bag + carton.2. Customized packing box. but it need extra charge, and the MOQ is 300pcs.

What's the delivery time?

Normally, it’s 35 – 45 workdays after confirm details and order detials. But shipping has to be arranged after we receieving the balance.

What‘s your MOQ?

It mainly depends on the material and the models you choose.  If stainless steel model, the MOQ is 300-500pcs, 100pcs each color;  If alloy model, the MOQ is 500-1000pcs, 200pcs each color;  If stock models, the MOQ is 100pcs. It mainly depends on the material and the models you choose.  If stainless steel model, the MOQ is 300-500pcs, 100pcs each color;  If alloy model, the MOQ is 500-1000pcs, 200pcs each color;  If stock models, the MOQ is 100pcs. It mainly depends on the material and the models you choose.  If stainless steel model, the MOQ is 300-500pcs, 100pcs each color;  If alloy model, the MOQ is 500-1000pcs, 200pcs each color;  If stock models, the MOQ is 100pcs. It mainly depends on the material and the models you choose.  If stainless steel model, the MOQ is 300-500pcs, 100pcs each color;  If alloy model, the MOQ is 500-1000pcs, 200pcs each color;  If stock models, the MOQ is 100pcs. It mainly depends on the material and the models you choose.  If stainless steel model, the MOQ is 300-500pcs, 100pcs each color;  If alloy model, the MOQ is 500-1000pcs, 200pcs each color;  If stock models, the MOQ is 100pcs. Please contact us if you need. Click To CONTACT US--